It's easy! Once you have selected the items you want to buy, you can place your order. Naviforce Spain has a very fast purchase process and even faster if you are registered or pay through Amazon Pay, Paypal or Apple Pay.

You can place an order as a guest without registering, although from Naviforce Spain we recommend that you register so that you can access your portal, better manage your orders, as well as obtain new promotions and advantages.

1. Choose your favorite products. The cart contains all the items you have been selecting. In this step, you can delete items and change quantities.

2. Complete the purchase process. The purchase process is very fast and even faster if you are registered or pay through Amazon Pay or Paypal. You can pay by card, transfer or cash on delivery.

3. Receive the order confirmation. We will send you a copy of the order and its confirmation, with the customer service e-mail and telephone number in case you need help. To track your order, click here.

4. Receive your products at home. Quick and easy.

There may be several reasons why you have not received your confirmation email; however, please check your spam folder. Your email provider may have marked the email as spam.

If you cannot find the confirmation email in your spam folder, please contact our customer support team

You can make the payment with: Credit or debit cards: Visa, MasterCard, American Express. bank transfer or cash on delivery, We also accept express payments with PayPal, Amazon Pay, Apple Pay.

Banking security is essential for our users, so we use an SSL security certificate to protect both your personal and banking data from possible fraud.

SPAIN:
1-I made the wrong size, model or colour: €2.95
2-The product is not what I expected: €2.95
3-I have received the order in poor condition or defective: Free Return

EUROPE:
1-I made the wrong size, model or colour: €3.95
2-The product is not what I expected: €3.95
3-I have received the order in poor condition or defective: Free Return

In all the cases exposed below through ou contact form

1-I made the wrong size, model or color
2-The product is not what I expected
3-I have received the order in poor condition or defective

In any of the cases, it is essential that the products subject to a return are in perfect condition and without obvious signs of use; Otherwise, no refund can be made. It is your responsibility to provide adequate packaging to ensure that the items reach Naviforce Spain in perfect condition.

If you have difficulty finding suitable packaging, we suggest using the original box in which you received your order. If the items are received in poor condition, we will not be able to carry out the requested management.

The time period to exchange or return an item is 30 days from the date of delivery of the order.

*** Order tracking provided by the international shipping company GLS package ***

For more information about shipping, see our Shipping Policy here.

SPAIN

Express shipping price: €2.95

Your order will be prepared and shipped within 24 hours.

Delivery time * will be 1-2 business days from date of shipment.

EUROPE

Germany, Austria, Belgium, Cyprus, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands and Portugal.

Europe Standard shipping price: €3.95.

Your order will be prepared and shipped within 24/48h.

Delivery time will be 3-4 business days from date of shipment.

(UK) ENGLAND

Standard shipping price: €5,95.

Your order will be prepared and shipped within 24/48h.

Delivery time will be 3-7 business days from date of shipment.

(EEUU) UNITED STATES

Standard shipping price: €8,95.

Your order will be prepared and shipped within 24/48h.

Delivery time will be 7-12 business days from date of shipment.

The courier company has an order to deliver each package as soon as possible. In the case of not being at home during the first delivery, the next day they will make a second delivery and will contact you by phone, if you are not available on the second delivery attempt, you will have to go pick it up at GLS offices closest to your town.

In any case, the Naviforce Europe team will be at your disposal for any management by contacting through our contact form

We will send a shipping confirmation email with the link to track the order once it has been prepared and leaves the warehouse in accordance with the preparation and shipping deadlines.

Deliveries are not made on non-working days and holidays.

Naviforce watches are water resistant up to 3ATM. This means that the watch is suitable for everyday use (for example, it can withstand some accidental drops of water while washing your hands). However, the watch is not suitable for showering, swimming, and other water-related activities. Please note that Naviforce 3ATM watches can also be affected by water vapor and condensation caused by hot environments or conditions. Water damage inside the watch is not covered under warranty.

We also manufacture watches with up to 5ATM and 10ATM. In this case, there would be no problem with water when the watch is submerged. Please look at the product sheet and its technical specifications to find out if your watch is submersible.

The batteries installed in our clocks last between 2 to 3 years depending on the clock model and also on external factors such as outside temperature, humidity, air pressure, etc. If you want to know the battery model your watch uses, please visit the product page, under product specifications, to see all the specifications of the watch.

All Naviforce watches use a Japanese quartz movement from the Seiko instrument company. If you want to know exactly what model of mechanism your selected watch has, check the product page in the product specifications section.